Frequently Asked Questions (FAQ)

Account Related

Do I need an account to place an order?
Yes, creating an account with Qoratech.com allows for a seamless shopping experience, including order tracking and faster checkouts.

Ordering and Payment

What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways.
Can I modify or cancel my order after placing it?
Once an order is placed, it is processed promptly. If you need to make changes or cancel, please contact our customer service team immediately at support@qoratech.com. While we cannot guarantee modifications, we will do our best to accommodate your request.

Shipping and Delivery

What are your shipping options and delivery times?
We offer standard and expedited shipping options. Delivery times vary based on your location and selected shipping method. Estimated delivery times will be provided at checkout.
Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping rates and delivery times for international orders may vary.

Returns and Refunds

What is your return policy?
We accept returns within 30 calendar days from the date of receipt. Items must be unused, in their original condition, and packaging. Certain items, such as perishable goods, custom products, and personal care items, may not be eligible for return.
How do I initiate a return?
To initiate a return, please contact our customer service team at returns@qoratech.com with your order number and reason for return. We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to proceed.

Product Information

Where can I find detailed product information?
Each product page on our website includes detailed descriptions, specifications, and images. If you require additional information, feel free to contact us at support@qoratech.com.

Technical Support

I’m experiencing issues with a product. What should I do?
Please reach out to our technical support team at support@qoratech.com with details of the issue, and we will assist you promptly.

Contact Us

If you have any other questions or need further assistance, please contact us:

Email: support@qoratech.com
Address: Qoratech LLC, P.O. Box No. 25347201, Bayswater Tower, Al Abraj Street, Business Bay, Dubai, United Arab Emirates