Return and Refund Policy

Thank you for shopping at www,qoratech.com.

If, for any reason, you are not completely satisfied with your purchase, please review the following policy. The terms below apply to any products purchased from us.

Interpretation and Definitions

• Goods refer to the items offered for sale on the Service.
• Orders mean a request by you to purchase Goods from us.
• Service refers to the Website.
• Website refers to www,qoratech.com.
• You refers to the individual or entity using the Service.

General Return Policy

Products purchased from our physical stores can be returned if they meet the following conditions:

• Items must be returned within 7 days of order receipt.
• Products must be unopened, in original packaging and condition, and include all accessories, manuals, and bundled items.
• Promotional gift items that accompanied the order must also be returned.
• Returns are processed excluding the original shipping cost and may take up to 14 working days for completion.

Refund Policy

To qualify for a refund:

• Goods must be returned within 30 days of purchase.
• Products damaged or returned after this period are not eligible for refunds.
• A receipt or proof of purchase is required.
• Products deemed defective or of poor quality (except those under direct manufacturer warranty) are not eligible for return.

Once your returned item is received and inspected, the amount will be refunded to your original payment method.

How to Initiate a Return

To submit a request for Return, Refund, or Exchange, or for further clarification, please contact us through:

• Email: info@qoratech.com
• Phone: +971 56 944 2251

You will be updated on your return status via email and SMS, provided your contact information is correctly registered with us.