Refund Policy 2024
1. Overview
At Qoratech, we are committed to providing high-quality services and ensuring customer satisfaction. However, if you are unsatisfied with our services, we have a transparent refund policy.
2. Eligibility for Refunds
- Service Issues: If there is a significant issue with the services provided and Qoratech is unable to resolve it within a reasonable timeframe, you may be eligible for a refund.
- Non-Delivery of Service: If the service has not been delivered within the agreed-upon timeline, you may request a refund.
- Service Cancellation: If you decide to cancel the service before it commences, you may be eligible for a refund based on the terms outlined below.
3. Refund Process
- Request Submission: To request a refund, please get in touch with our customer service team at info@qoratech.com or +971569442251. Provide details about the service, the issue, and any relevant documentation.
- Review and Approval: Our team will review your request and, if it is deemed valid, approve the refund. You will be notified of the approval status within 30 business days.
- Refund Issuance: Approved refunds will be processed and credited to your original payment method within 30 business days.
4. Refund Terms
- Full Refund: You are eligible for a full refund if you cancel the service before it commences or if Qoratech fails to deliver it as per the agreed timeline and specifications.
- Partial Refund: If you cancel the service after it has commenced but before completion, you may be eligible for a partial refund based on the work completed.
- No Refund: No refunds will be issued for services that have been completed and delivered as per the agreed terms.
